Question: Feedback is _____ oriented
Options:
Channel
Message
Source
Receiver (Correct Answer)
Feedback is receiver-oriented. It's the response or reaction a receiver provides after receiving a message from a source. This response helps the source understand how well their message was received and interpreted. Effective feedback allows for adjustments and improves communication.
📌 Other Options Explained:
-Channel: The channel is the medium through which the message is sent (e.g., email, phone call, face-to-face conversation). It's not the focus of feedback, which concerns the receiver's understanding.
-Message: The message is the content being communicated. While feedback might address the clarity or effectiveness of the message, it's ultimately about the receiver's reaction.
-Source: The source is the person who initiates the communication and sends the message. While feedback might be directed at the source's communication style, it originates from the receiver's perspective.
🛑 Related Terminology:
-Communication: The process of exchanging information between two or more individuals. Effective communication involves a two-way flow of information, including feedback.
-Encoding: The process of converting a message into a form that can be transmitted through a channel.
-Decoding: The process of interpreting the received message and converting it back into a meaningful form for the receiver.
-Active listening: A communication skill where the listener pays close attention to the speaker, asks clarifying questions, and provides feedback to ensure understanding.